Official Documents

Privacy Policy VR7 Group – Your Data Protection

At vr7 group, your privacy is not an empty promise. We handle every piece of your personal data responsibly, using the latest encryption technology, and ensuring your information never falls into the wrong hands. Read this policy to understand your rights and how we protect your interests.

Last Updated: 1 January 2026
Our Commitment to You
256-bit SSL Encryption
No sale of data to third parties
Data access and deletion rights
24/7 security monitoring

The Six Core Pillars of Our Privacy Policy

We don't just talk about privacy. These are the concrete measures vr7 group implements every day to protect your data and identity.

Military-Grade Encryption

All data transmitted between your device and vr7 group servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions. Your information cannot be intercepted, even over public networks.

Secure Data Storage

Your personal data is stored on servers protected by multiple security layers — including firewalls, strict access controls, and real-time threat monitoring. No sensitive data is stored in plain text.

Responsible KYC

Our identity verification (KYC) process is handled by a secure system that meets international standards. Documents you submit are processed promptly and are not retained longer than required by law.

No Data Sales

Vr7 group has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Our support team will process privacy-related requests within three business days.

Data Breach Notification

In the event of any security incident involving your data, vr7 group is committed to notifying you within 72 hours. We will not conceal incidents or delay our response to security threats.

1

Introduction

Vr7 group ("we", "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform – whether via website or mobile app.

By registering an account or using vr7 group services, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please contact us before continuing to use the platform.

Note: This Privacy Policy is to be read together with Terms and Conditions vr7 group. Both documents together form the entire agreement between you and the platform.

2

Types of Personal Data Collected

Vr7 group only collects data necessary to provide services that are secure, efficient, and compliant with legal requirements. Below are the types of data we collect and their purposes:

Data Type Example Purpose
Identity Information Full name, date of birth, identification card number KYC & Verification
Contact Information Email address, phone number Account Communications
Financial Information Bank name, account number (masked) Payment Processing
Technical Data IP address, device type, web browser Security & Analytics
Activity Data Game history, transaction logs Regulatory Compliance
Cookie Data Language preference, login session User Experience
3

Purpose of Personal Data Use

We use your personal data responsibly and only for legitimate purposes. The following are the main reasons we collect and process your information:

  • Account management: To register, verify, and manage your account with vr7 group.
  • Transaction processing: To process your deposits, withdrawals, and any financial transactions related to your account.
  • Identity verification (KYC): To fulfil legal obligations related to anti-money laundering and age verification.
  • Customer support: To enable our support team to assist you more effectively when you contact us.
  • Platform security: To detect and prevent fraud, suspicious activity, and the use of multiple accounts.
  • Marketing communications: To send information about promotions and bonuses — only to members who have agreed to receive such communications.
  • Platform analytics: To understand how members use the platform for the purpose of continuous improvement.
4

Data Sharing with Third Parties

Vr7 group does not sell your personal data to any third party. However, in certain situations, we may need to share data with the following parties:

  • Payment service providers: To securely process your deposits and withdrawals. They only receive the data necessary for the relevant transaction.
  • KYC service providers: To carry out identity verification as required by law.
  • Relevant authorities: When required by law, court order, or a legitimate request from an enforcement authority.
  • Technology service providers: Companies that assist us with server hosting, analytics, and cybersecurity — all subject to strict confidentiality agreements.

All third parties involved in processing your data are bound by data protection agreements that require them to handle your information to the same or higher security standard as vr7 group.

5

Data Security Measures

We take data security very seriously. The technical infrastructure and operational procedures of vr7 group are specifically designed to minimise the risk of unauthorised access, data loss, or privacy breaches.

  • 256-bit SSL encryption for all communications between users and servers.
  • Firewalls and intrusion detection systems operating on a continuous basis.
  • Role-based access control — only authorised staff can access sensitive data.
  • Regular security audits by independent third parties to identify and patch vulnerabilities.
  • Data encryption at rest for sensitive information such as financial details.
  • Mandatory cybersecurity awareness training for all vr7 group staff.

While we employ comprehensive security measures, no system can be guaranteed 100% secure. You also play an important role by keeping your password and login credentials confidential.

6

Cookies & Tracking Technologies

Vr7 group uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.

We use three main types of cookies:

  • Essential cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance cookies: Collects information on how you use the platform to help us improve the user experience. This data is anonymised.
  • Preference cookies: Stores your personal preferences such as interface settings and game preferences. You may opt out of these cookies.

You can manage cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality.

7

Your Rights Regarding Personal Data

As a vr7 group member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that the processing of your data be temporarily restricted in certain circumstances.

8

Data Retention Period

Vr7 group does not retain your personal data longer than necessary for the stated purposes or as required by law.

  • Active account data is retained for the duration of your membership and up to five years after account closure, in accordance with legal requirements.
  • Financial transaction logs are retained for seven years in accordance with applicable financial and tax regulations.
  • KYC documents are retained for the period required by applicable anti-money laundering regulations.
  • Customer support data is retained for two years after the last interaction.
  • Session cookie data is automatically deleted when you log out or close your browser.
9

Child Protection

Vr7 group services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that personal data of a child has been collected without our knowledge, we will promptly take steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered an account with vr7 group are urged to contact us immediately.

10

Amendments to the Privacy Policy

Vr7 group reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used.

For significant changes, we will notify you via in-platform notification or email at least seven days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Privacy Policy.

We recommend you check this Privacy Policy page regularly to stay informed about how we are protecting your information.

11

How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the vr7 group privacy team is ready to assist you. We prioritise all privacy-related enquiries and are committed to responding within three business days.

You can reach us via in-platform live chat or by submitting a written request to our team. Please clearly state the type of request — whether it is a data access, correction, deletion, or privacy complaint — so we can assist you more efficiently.

For more information on your rights and responsibilities as a user, please also refer to the Responsible Gaming and Terms and Conditions us.

Your Data Is Always Safe

Play with Confidence at vr7 group

Now you know how we protect your privacy. Register an account today and enjoy a safe, fair, and entertaining gaming experience with the growing vr7 group community in Malaysia.

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